The room was spacious, but the shower pressure was disappointing.

Great staff and a warm cookie, but the Wi-Fi was slow during my stay.

exceptional service shines bright with warm cookies at check-in

great staff, clean rooms, convenient location

I appreciated the beautifully decorated lobby and the warm atmosphere, which made me feel right at home. The accessibility features were thoughtfully designed, ensuring comfort and ease throughout my stay, especially for someone my age.

More signage for amenities would enhance navigation.

The pool area is cozy, the balcony vibe is chill, and the large rooms are super comfy. I had an awesome time relaxing in my spacious Queen Room with Two Queen Beds. Felt like a mini-vacation! I loved the warm cookie upon arrival.

convenient access to parks and shopping destinations

I loved how close this hotel is to Dolphin Mall, which is just a short drive away for shopping and dining. Tamiami Park is only about 5 km away for those relaxing strolls in nature. the staff were exceptionally nice and always ready to help, making my stay even better.

The spacious King Room featured a comfortable bed and a clean bathroom, complete with handy assisted shower handles. The staff were incredibly welcoming from the moment I arrived, making for a pleasant experience. The location was a massive plus, being only a short drive to various attractions, though transportation costs from the airport can be steep. A warmer pool area would have been a nice addition.

Enjoyed my time at this modern hotel. the staff were incredibly friendly and attentive. The location was convenient, but getting transportation from the airport was a bit pricey. While the amenities were nice, the check-in process could use improvement, and they ran out of cookies during my stay.

Cozy, cozy, cozy.

I was treated to warm, freshly baked cookies upon arrival that instantly made me feel at home! The staff communicated via text throughout my stay, which was a super convenient way to resolve my needs and make me feel special. Plus, the free shuttle made exploring nearby attractions a breeze and added a layer of ease to my vacation.

Recommend 💕🍪

Check-in took longer than expected because the front desk had computer issues. I liked the comfortable bed, and the room size was decent. However, the pillows felt too firm for my liking. I noticed mold in the shower, and the shower head definitely needs a change. I had one washcloth missing when I arrived, which seemed like a small oversight but reflected poorly on attention to detail. There was one day when my room wasn't cleaned at all, which was disappointing. Breakfast wasn’t included with the room, and while it tasted decent, I found it overpriced. Service at the restaurant was lacking. I had to search for a waiter to get coffee. This stay could use improvements in hospitality and maintenance.

Yo, the wood-fired pizza was straight-up fire! Also, the staff was super accommodating, hooking me up with early check-in. And can we talk about the comfy bed? I woke up feeling like a million bucks!

But listen, my last night was a bit of a circus! The balloon machine next door was poppin' and literally kept me awake. On top of that, the pool access situation had me trekking through cold hallways—no Bueno.

The lobby was beautifully decorated, making me feel right at home with its warm atmosphere. The accessibility features were a nice touch, designed thoughtfully to ensure comfort and ease for everyone, especially seniors like me.

More clear signage for amenities would be helpful.